Shipping policy

• Shipping is available in New Zealand only at this stage, please reach out if you are out of this area to discuss options. 
• Shipping will be calculated at checkout
• Orders will be processed within 2 business days of receipt of the order
• Orders will be sent Monday through Thursday, excluding public holidays
• Tracking information will be provided once order has been dispatched

Delivery is made by courier.  Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed.  

We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. Delivery to rural addresses may take longer in some areas. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you.

You must notify us within 7 days of the dispatch date if you have not received an item.